Email communications beforehand and advice when we arrived were expert, efficient and made our tour a big success. Professional, patient and polite experts helped us select the best bikes for our needs from thoughtful range of choices. Bikes were in perfect condition and custom fitted to us. We had odd pick up and return hours and they could not have been more accommodating. The value of our experience was excellent and we look forward to doing business again.
I used BBH for the Prudential RideLondon 2016 and found their customer service excellent both on the day and previous queries raised over email. On collection of the bike, they spent the necessary time to ensure correct fitting and overview. I would also mention that the quality of the bike was excellent. Would recommend to use this company where it is not possible to bring your own bike to an event